Step 1
The first step is to remove the hard drive by following these steps below:
* Unplug power cords and other peripheral cables that might be attached
* Remove screws from fixing case and take off the case cover
* Locate the hard drive
* Unfasten the IDE ribbon and take out the power lead
* Unscrew and remove all fixing screws
* Carefully remove the hard drive from within your PC
Step 2
The second step is to package the hard drive to be sent out for data retrieval. Once you have removed the hard drive from you computer follow the steps below:
*Place hard-drive in anti-static bag and seal bag
*Wrap the sealed bag in anti-static bubble wrap and seal bubble wrap bags
*Place wrapped hard drive in a cardboard box and fill box so that hard drive doesn’t move around.
* Send box to recovery laboratory.
Steps 3
The third step is to go to the Fields group website and enter in your details into their priority processing system. By confirming your hard drive details and registering with the website you will ensure that your drive is bench tested by Fields associates within 1 hour of receipt.
Once your hard drive has been through the bench test you will be receive an evaluation report with 24 hours with the status of your hard drive. This report will include an all-inclusive, no obligation quote. If you approve the quote you will usually have you data returned to you within 3 working days, and if you don’t approve it, you pay nothing but the postage. In the rare case that your data can’t be recovered they offer free return postage on some media types.
Although no one ever wants to need a hard drive data recovery service if you find yourself in a position where you do, only trust your valuable data to professionals like Fields.